Customer Term & Conditions
Terms & Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT APPLY TO YOUR PURCHASES.
PRODUCT AVAILABILITY
We cannot guarantee product availability and products, nonetheless, these items may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order.
PRODUCT AVAILABILITY
We cannot guarantee product availability and products, nonetheless, these items may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order.
All prices are in Ringgit Malaysia (RM).
All prices are correct at time of publication; however we reserve the right to alter prices for any reason.
PAYMENT OPTIONS
Payment is now by way of direct deposit/internet banking transfer into our account only.
Once funds have been received and cleared we will courier your items to your nominated postal address. Please note: This must not be a PO Box as couriers only deliver to physical street addresses.
Please allow 10 working days for delivery. Overnight/next day courier is available upon request and will incur additional charges. If payment is not received within three working days, items will be returned to stock.
RETURNS POLICY
Full price merchandise may be returned for an in-store or on-line store credit only or exchanged for a different size or item – no cash refunds will be given (subject to the Consumer Guarantees Act 1993). Items must be returned within 14 days from delivery date (date will be on purchase receipt enclosed with items) with all label and sale tags attached.
We invite you to make queries into any matters concerning our products whether it be sizing, fabric, colour, brand – whatever you may wish to discuss prior to and after purchasing.
We also recommend that you check your purchase order against your receipt as soon as you receive and try on item/s to determine if any returns or exchanges are required.
All products will be quality-checked before being sent to you.
If you wish to return any item for any reason, please email us first to let us know your intention to return the goods and your reason/s why. You must pay for the freight and items must be received in original condition i.e. all labels and tags attached.
COLOUR VARIATION
Please note that the colour of our products represented on your monitor may differ slightly to the physical item. If you have any concerns regarding this, please contact us to discuss further.
Every effort has been made to portray the colours of our products that appear on this website as accurately as possible. However, because the actual colours you see depend on the monitor you are using, we cannot guarantee that your monitor’s display will be completely accurate.
